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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

COBS 2.1 Acting honestly, fairly and professionally

As Published: 2007

COBS 2.1 Acting honestly, fairly and professionally

MAR 4.3 Support of the Takeover Panel's Functions

As Published: 2007

MAR 4.3 Support of the Takeover Panel's Functions

DISP App 3.6 Determining the effect of a breach or failing

As Published: 2010

DISP App 3.6 Determining the effect of a breach or failing

PRIN 3.2 What?

As Published: 2004

PRIN 3.2 What?

ICOBS 7.2 Effects of cancellation

As Published: 2008

ICOBS 7.2 Effects of cancellation

COBS 15.5 Special situations

As Published: 2007

COBS 15.5 Special situations

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

CONC 8.9 Lead generators: including firm responsibility in dealing with lead generators

As Published: 2014

CONC 8.9 Lead generators: including firm responsibility in dealing with lead generators

TC App 5.1

As Published: 2010

TC App 5.1

MCOB 7.6 Mortgages: event-driven information

As Published: 2004

MCOB 7.6 Mortgages: event-driven information

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

COBS 9.4 Suitability reports

As Published: 2007

COBS 9.4 Suitability reports

FEES 3.1 Introduction

As Published: 2005

FEES 3.1 Introduction

MIPRU 5.2 Use of intermediaries

As Published: 2006

MIPRU 5.2 Use of intermediaries

GEN 1.2 Referring to approval by the appropriate regulator

As Published: 2005

GEN 1.2 Referring to approval by the appropriate regulator

COBS 11.8 Recording telephone conversations and electronic communications

As Published: 2008

COBS 11.8 Recording telephone conversations and electronic communications

PERG 8.23 Regulated activities

As Published: 2006

PERG 8.23 Regulated activities

PERG 8.7 Engage in investment activity

As Published: 2011

PERG 8.7 Engage in investment activity

PERG 7.2 Introduction

As Published: 2006

PERG 7.2 Introduction