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ICOBS 8.3 Insurance intermediaries (and insurers handling claims on another insurer’s policy)
As Published: 2008
ICOBS 8.3 Insurance intermediaries (and insurers handling claims on another insurer’s policy)
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DISP App 3.9 Other matters concerning redress
As Published: 2010
DISP App 3.9 Other matters concerning redress
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SYSC 13.3 Other related Handbook sections
As Published: 2007
SYSC 13.3 Other related Handbook sections
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DISP App 3.2 The assessment of a complaint
As Published: 2010
DISP App 3.2 The assessment of a complaint
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DISP 1.5 Complaints resolved by close of the next business day
As Published: 2002
DISP 1.5 Complaints resolved by close of the next business day
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ICOBS 2.5 Exclusion of liability and reliance on others
As Published: 2008
ICOBS 2.5 Exclusion of liability and reliance on others
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DISP App 3.5 Re-assessing rejected claims
As Published: 2010
DISP App 3.5 Re-assessing rejected claims
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MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider
As Published: 2012
MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider
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MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements
As Published: 2010
MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements
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COBS 11.8 Recording telephone conversations and electronic communications
As Published: 2008
COBS 11.8 Recording telephone conversations and electronic communications
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