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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

ICOBS 5.1 General

As Published: 2007

ICOBS 5.1 General

ICOBS 8.3 Insurance intermediaries (and insurers handling claims on another insurer’s policy)

As Published: 2008

ICOBS 8.3 Insurance intermediaries (and insurers handling claims on another insurer’s policy)

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

CASS 5.1 Application

As Published: 2004

CASS 5.1 Application

REC 4.4 Complaints

As Published: 2011

REC 4.4 Complaints

SUP App 3.10 Mapping of Insurance Directives to the Regulated Activities Order

As Published: 2004

SUP App 3.10 Mapping of Insurance Directives to the Regulated Activities Order

DISP App 3.9 Other matters concerning redress

As Published: 2010

DISP App 3.9 Other matters concerning redress

MCOB 5.9 Pre-sale disclosure for regulated sale and rent back agreements

As Published: 2009

MCOB 5.9 Pre-sale disclosure for regulated sale and rent back agreements

ICOBS 5.2 Statement of demands and needs

As Published: 2008

ICOBS 5.2 Statement of demands and needs

CREDS 9.2 Reporting

As Published: 2012

CREDS 9.2 Reporting

COBS 17.1 Providing information to claimants and dealing with claims

As Published: 2007

COBS 17.1 Providing information to claimants and dealing with claims

DISP 1.6 Complaints time limit rules

As Published: 2008

DISP 1.6 Complaints time limit rules

PERG 6.6 The factors

As Published: 2005

PERG 6.6 The factors

DISP 3.8 Dealing with information

As Published: 2004

DISP 3.8 Dealing with information

DEPP 3.2 The operation of the RDC

As Published: 2013

DEPP 3.2 The operation of the RDC

SUP 5.3 Policy on the use of skilled persons

As Published: 2005

SUP 5.3 Policy on the use of skilled persons

COBS 6.2A Describing advice services

As Published: 2010

COBS 6.2A Describing advice services

SUP 6.3 Applications for variation of permission and/or imposition, variation or cancellation of requirements

As Published: 2001

SUP 6.3 Applications for variation of permission and/or imposition, variation or cancellation of requirements

CASS 5.2 Holding money as agent of insurance undertaking

As Published: 2004

CASS 5.2 Holding money as agent of insurance undertaking

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules