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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 3.2 The assessment of a complaint

As Published: 2010

DISP App 3.2 The assessment of a complaint

PERG 7.3 Does the activity require authorisation?

As Published: 2006

PERG 7.3 Does the activity require authorisation?

PERG 5.8 The regulated activities: advising on contracts of insurance

As Published: 2013

PERG 5.8 The regulated activities: advising on contracts of insurance

COLL 6.7 Payments

As Published: 2005

COLL 6.7 Payments

MCOB 2.6A Protecting customer's interests: home purchase plans, home reversion plans and regulated sale and rent back agreements

As Published: 2006

MCOB 2.6A Protecting customer's interests: home purchase plans, home reversion plans and regulated sale and rent back agreements

PERG 4.14 Mortgage activities carried on by professional firms

As Published: 2005

PERG 4.14 Mortgage activities carried on by professional firms

PERG 4.16 Mortgage activities

As Published: 2005

PERG 4.16 Mortgage activities

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

CONC 11.1 The right to cancel

As Published: 2014

CONC 11.1 The right to cancel

CONC 2.9 Prohibition of unsolicited credit tokens

As Published: 2014

CONC 2.9 Prohibition of unsolicited credit tokens

PERG 4.3 Regulated activities related to mortgages

As Published: 2005

PERG 4.3 Regulated activities related to mortgages

MCOB 13.6 Repossessions

As Published: 2006

MCOB 13.6 Repossessions

CONC 7.14 Settlements, disputed and deadlocked debt

As Published: 2014

CONC 7.14 Settlements, disputed and deadlocked debt

CONC 2.2 General principles for credit-related regulated activities

As Published: 2014

CONC 2.2 General principles for credit-related regulated activities

CONC 8.6 Changes to contractual payments

As Published: 2014

CONC 8.6 Changes to contractual payments

SUP 8A.2 Introduction and conditions

As Published: 2014

SUP 8A.2 Introduction and conditions

CONC 4.1 Content of quotations

As Published: 2014

CONC 4.1 Content of quotations

CONC 4.5 Commissions

As Published: 2014

CONC 4.5 Commissions

COLL 6.3 Valuation and pricing

As Published: 2006

COLL 6.3 Valuation and pricing

DISP App 3.10 Application: evidential provisions

As Published: 2010

DISP App 3.10 Application: evidential provisions