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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

ICOBS 2.5 Exclusion of liability and reliance on others

As Published: 2008

ICOBS 2.5 Exclusion of liability and reliance on others

CASS 7A.1 Application and purpose

As Published: 2008

CASS 7A.1 Application and purpose

DISP App 3.5 Re-assessing rejected claims

As Published: 2010

DISP App 3.5 Re-assessing rejected claims

MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider

As Published: 2012

MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider

MCOB 6.7 Business loans

As Published: 2004

MCOB 6.7 Business loans

MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements

As Published: 2010

MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements

REC 2A.1 Introduction

As Published: 2011

REC 2A.1 Introduction

BIPRU 12.6 Simplified ILAS

As Published: 2009

BIPRU 12.6 Simplified ILAS

COLL 13.2 Operational requirements for feeder NURS

As Published: 2012

COLL 13.2 Operational requirements for feeder NURS

DISP 2.7 Is the complainant eligible?

As Published: 2008

DISP 2.7 Is the complainant eligible?

PERG 2.8 Exclusions applicable to particular regulated activities

As Published: 2005

PERG 2.8 Exclusions applicable to particular regulated activities

COLL 11.1 Introduction

As Published: 2011

COLL 11.1 Introduction

COBS 11.7 Personal account dealing

As Published: 2007

COBS 11.7 Personal account dealing

DISP 3.6 Determination by the Ombudsman

As Published: 2008

DISP 3.6 Determination by the Ombudsman

COBS 2.4 Agent as client and reliance on others

As Published: 2007

COBS 2.4 Agent as client and reliance on others

SUP 3.8 Rights and duties of auditors

As Published: 2004

SUP 3.8 Rights and duties of auditors

SUP 10A.4 Specification of functions

As Published: 2013

SUP 10A.4 Specification of functions

SUP 10A.15 References and accurate information

As Published: 2013

SUP 10A.15 References and accurate information

PERG 8.15 Financial promotions by members of the professions (articles 55 and 55A)

As Published: 2005

PERG 8.15 Financial promotions by members of the professions (articles 55 and 55A)