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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

ICOBS 4.1 General requirements for insurance intermediaries

As Published: 2007

ICOBS 4.1 General requirements for insurance intermediaries

DISP 2.1 Purpose, interpretation and application

As Published: 2003

DISP 2.1 Purpose, interpretation and application

COBS 20.2 Treating with-profits policyholders fairly

As Published: 2009

COBS 20.2 Treating with-profits policyholders fairly

DISP 3.4 Referring a complaint to another complaints scheme

As Published: 2008

DISP 3.4 Referring a complaint to another complaints scheme

DISP 1.8 Complaints time barring rule

As Published: 2008

DISP 1.8 Complaints time barring rule

REC 3.10 Complaints

As Published: 2013

REC 3.10 Complaints

DISP 3.9 Delegation of the Ombudsman's powers

As Published: 2003

DISP 3.9 Delegation of the Ombudsman's powers

DISP App 3.5 Re-assessing rejected claims

As Published: 2010

DISP App 3.5 Re-assessing rejected claims

DISP 4.1 Purpose and application

As Published: 2008

DISP 4.1 Purpose and application

GEN 4.4 Business for retail clients from non-UK offices

As Published: 2004

GEN 4.4 Business for retail clients from non-UK offices

ICOBS 3.2 E-Commerce

As Published: 2013

ICOBS 3.2 E-Commerce

DEPP 6.7 Discount for early settlement

As Published: 2010

DEPP 6.7 Discount for early settlement

DEPP 6A.2 Deciding whether to take action

As Published: 2013

DEPP 6A.2 Deciding whether to take action

DEPP 2.5 Provision for certain categories of decision

As Published: 2007

DEPP 2.5 Provision for certain categories of decision

MCOB 1.6 Application to mortgages in relation to the Consumer Credit Act 1974

As Published: 2004

MCOB 1.6 Application to mortgages in relation to the Consumer Credit Act 1974

DEPP 6.5A The five steps for penalties imposed on firms

As Published: 2010

DEPP 6.5A The five steps for penalties imposed on firms

DEPP 6.5D Serious financial hardship

As Published: 2010

DEPP 6.5D Serious financial hardship

FEES 4.4 Information on which Fees are calculated

As Published: 2007

FEES 4.4 Information on which Fees are calculated

REC 2A.3 Guidance on RAP recognition requirements

As Published: 2012

REC 2A.3 Guidance on RAP recognition requirements

REC 4.1 Application and purpose

As Published: 2007

REC 4.1 Application and purpose