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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

PERG 8.16 Financial promotions concerning funeral plans

As Published: 2005

PERG 8.16 Financial promotions concerning funeral plans

APER 3.2 Factors relating to all Statements of Principle

As Published: 2001

APER 3.2 Factors relating to all Statements of Principle

DISP App 3.7 Approach to redress

As Published: 2011

DISP App 3.7 Approach to redress

COBS 17.1 Providing information to claimants and dealing with claims

As Published: 2007

COBS 17.1 Providing information to claimants and dealing with claims

MCOB 12.3 Early repayment charges: regulated mortgage contracts

As Published: 2004

MCOB 12.3 Early repayment charges: regulated mortgage contracts

MCOB 2.3 Inducements: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

As Published: 2004

MCOB 2.3 Inducements: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

MCOB 6.1 Application

As Published: 2004

MCOB 6.1 Application

MCOB 2.1 Application

As Published: 2006

MCOB 2.1 Application

DTR 5.10 Use of electronic means for notifications and filing

As Published: 2007

DTR 5.10 Use of electronic means for notifications and filing

ICOBS 5.1 General

As Published: 2007

ICOBS 5.1 General

COBS 11.3 Client order handling

As Published: 2011

COBS 11.3 Client order handling

DISP 3.9 Delegation of the Ombudsman's powers

As Published: 2003

DISP 3.9 Delegation of the Ombudsman's powers

DTR 5.6 Disclosures by issuers

As Published: 2010

DTR 5.6 Disclosures by issuers

DTR 5.9 Filing of information with competent authority

As Published: 2007

DTR 5.9 Filing of information with competent authority

MCOB 2.6 Exclusion of liability

As Published: 2004

MCOB 2.6 Exclusion of liability

MCOB 1.1 Application and purpose

As Published: 2006

MCOB 1.1 Application and purpose

COBS 7.2 Information to be provided by the insurance intermediary

As Published: 2007

COBS 7.2 Information to be provided by the insurance intermediary

COBS 15.5 Special situations

As Published: 2007

COBS 15.5 Special situations

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts

As Published: 2006

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts