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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 3.2 The assessment of a complaint

As Published: 2010

DISP App 3.2 The assessment of a complaint

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

CASS 7A.1 Application and purpose

As Published: 2008

CASS 7A.1 Application and purpose

DISP App 3.5 Re-assessing rejected claims

As Published: 2010

DISP App 3.5 Re-assessing rejected claims

MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider

As Published: 2012

MCOB 11.8 Customers unable to change regulated mortgage contract, home purchase plan or provider

MCOB 6.7 Business loans

As Published: 2004

MCOB 6.7 Business loans

MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements

As Published: 2010

MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements

MAR 4.1 Application and Purpose

As Published: 2001

MAR 4.1 Application and Purpose

SUP App 3.2 Purpose

As Published: 2004

SUP App 3.2 Purpose

TC App 2.1 TCs Territorial Scope subject to the limitation in TC Appendix 3

As Published: 2007

TC App 2.1 TCs Territorial Scope subject to the limitation in TC Appendix 3

COBS 18.6 Lloyd's

As Published: 2007

COBS 18.6 Lloyd's

COBS 3.1 Application

As Published: 2007

COBS 3.1 Application

PERG 8.24 Advising on investments

As Published: 2005

PERG 8.24 Advising on investments

INSPRU 3.2 Derivatives in insurance

As Published: 2007

INSPRU 3.2 Derivatives in insurance

BIPRU 7.8 Securities underwriting

As Published: 2007

BIPRU 7.8 Securities underwriting

BIPRU 7.3 Equity PRR and basic interest rate PRR for equity derivatives

As Published: 2007

BIPRU 7.3 Equity PRR and basic interest rate PRR for equity derivatives

REC 2.17 Recognition requirements relating to the default rules of UK RIEs

As Published: 2004

REC 2.17 Recognition requirements relating to the default rules of UK RIEs

SUP 13.10 Applicable provisions

As Published: 2013

SUP 13.10 Applicable provisions

MIPRU 1.2 Actions for damages

As Published: 2007

MIPRU 1.2 Actions for damages

DTR 4.4 Exemptions

As Published: 2010

DTR 4.4 Exemptions