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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.7 Awards by the Ombudsman

As Published: 2008

DISP 3.7 Awards by the Ombudsman

DEPP 5.1 Settlement decision makers

As Published: 2007

DEPP 5.1 Settlement decision makers

DEPP 6.4 Financial penalty or public censure

As Published: 2010

DEPP 6.4 Financial penalty or public censure

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts

As Published: 2006

MCOB 4.6 Cancellation of distance mortgage mediation contracts, distance home purchase mediation contracts and distance regulated sale and rent back mediation contracts

PERG 4.15 Mortgage activities carried on by 'packagers'

As Published: 2005

PERG 4.15 Mortgage activities carried on by 'packagers'

LR 15.5 Transactions

As Published: 2007

LR 15.5 Transactions

SUP 3.3 Appointment of auditors

As Published: 2004

SUP 3.3 Appointment of auditors

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

COBS 15.5 Special situations

As Published: 2007

COBS 15.5 Special situations

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

COBS 6.3 Disclosing information about services, fees and commission – packaged products

As Published: 2007

COBS 6.3 Disclosing information about services, fees and commission – packaged products

PERG 3A.7 Transitional arrangements

As Published: 2011

PERG 3A.7 Transitional arrangements

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

COBS 9.4 Suitability reports

As Published: 2007

COBS 9.4 Suitability reports

MCOB 13.1 Application

As Published: 2006

MCOB 13.1 Application

MIPRU 5.2 Use of intermediaries

As Published: 2006

MIPRU 5.2 Use of intermediaries

COBS 13.3 Contents of a key features document

As Published: 2007

COBS 13.3 Contents of a key features document

PERG 14.8 Financial promotions

As Published: 2010

PERG 14.8 Financial promotions

MIPRU 2.3 Knowledge, ability and good repute

As Published: 2007

MIPRU 2.3 Knowledge, ability and good repute