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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

CASS 1A.1 Application

As Published: 2010

CASS 1A.1 Application

CREDS 9.1 Application and purpose

As Published: 2011

CREDS 9.1 Application and purpose

SYSC 14.1 Application

As Published: 2006

SYSC 14.1 Application

PERG 5.8 The regulated activities: advising on contracts of insurance

As Published: 2005

PERG 5.8 The regulated activities: advising on contracts of insurance

APER 4.6 Statement of Principle 6

As Published: 2001

APER 4.6 Statement of Principle 6

DEPP 6A.4 The interaction between the power to impose suspensions or restrictions and the power to impose penalties or public censures

As Published: 2010

DEPP 6A.4 The interaction between the power to impose suspensions or restrictions and the power to impose penalties or public censures

FEES 2.2 Late Payments and Recovery of Unpaid Fees

As Published: 2006

FEES 2.2 Late Payments and Recovery of Unpaid Fees

PERG 7.4 Does the article 54 exclusion apply?

As Published: 2006

PERG 7.4 Does the article 54 exclusion apply?

DEPP 6A.3 Determining the appropriate length of the period of suspension or restriction

As Published: 2011

DEPP 6A.3 Determining the appropriate length of the period of suspension or restriction

CREDS 8.2 Reporting requirements

As Published: 2012

CREDS 8.2 Reporting requirements

DISP App 1.5 Additional considerations

As Published: 2005

DISP App 1.5 Additional considerations

SUP 16.16 Prudent valuation reporting

As Published: 2012

SUP 16.16 Prudent valuation reporting

MIPRU 2.2 Allocation of the responsibility for insurance mediation activity

As Published: 2007

MIPRU 2.2 Allocation of the responsibility for insurance mediation activity

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

SUP 6.1 Application and purpose

As Published: 2004

SUP 6.1 Application and purpose

APER 4.1 Statement of Principle 1

As Published: 2005

APER 4.1 Statement of Principle 1

PERG 4.15 Mortgage activities carried on by 'packagers'

As Published: 2005

PERG 4.15 Mortgage activities carried on by 'packagers'

PR 3.2 Filing and publication of prospectus

As Published: 2012

PR 3.2 Filing and publication of prospectus

DISP 1.2 Consumer awareness rules

As Published: 2003

DISP 1.2 Consumer awareness rules