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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

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COBS 11.3 Client order handling

As Published: 2011

COBS 11.3 Client order handling

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DISP 1.3 Complaints handling rules

As Published: 2003

DISP 1.3 Complaints handling rules

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SUP 13A.9 The precautionary measure rule for incoming EEA firms

As Published: 2007

SUP 13A.9 The precautionary measure rule for incoming EEA firms

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DISP App 3.4 Root cause analysis

As Published: 2010

DISP App 3.4 Root cause analysis

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COBS 6.3 Disclosing information about services, fees and commission – packaged products

As Published: 2007

COBS 6.3 Disclosing information about services, fees and commission – packaged products

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GEN 4.3 Letter disclosure

As Published: 2005

GEN 4.3 Letter disclosure

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COBS 16.2 Occasional reporting

As Published: 2007

COBS 16.2 Occasional reporting

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GEN 2.2 Interpreting the Handbook

As Published: 2004

GEN 2.2 Interpreting the Handbook

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DISP App 1.5 Additional considerations

As Published: 2005

DISP App 1.5 Additional considerations

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FEES 7.2 The CFEB levy

As Published: 2011

FEES 7.2 The CFEB levy

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DEPP 6.2 Deciding whether to take action

As Published: 2007

DEPP 6.2 Deciding whether to take action

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PERG 2.11 What to do now ?

As Published: 2007

PERG 2.11 What to do now ?

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CREDS 1.1 Application and purpose

As Published: 2011

CREDS 1.1 Application and purpose

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CASS 3.1 Application and Purpose

As Published: 2007

CASS 3.1 Application and Purpose

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MCOB 2.7A E-Commerce

As Published: 2007

MCOB 2.7A E-Commerce

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PERG 12.3 Rights under a personal pension scheme

As Published: 2006

PERG 12.3 Rights under a personal pension scheme

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CASS 6.2 Holding of client assets

As Published: 2007

CASS 6.2 Holding of client assets

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DISP 1.1 Purpose and application

As Published: 2001

DISP 1.1 Purpose and application

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APER 4.1 Statement of Principle 1

As Published: 2005

APER 4.1 Statement of Principle 1

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