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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

COBS 15.5 Special situations

As Published: 2007

COBS 15.5 Special situations

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

COBS 6.3 Disclosing information about services, fees and commission – packaged products

As Published: 2007

COBS 6.3 Disclosing information about services, fees and commission – packaged products

PERG 3A.7 Transitional arrangements

As Published: 2011

PERG 3A.7 Transitional arrangements

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

PERG 14.8 Financial promotions

As Published: 2010

PERG 14.8 Financial promotions

SUP 3.3 Appointment of auditors

As Published: 2004

SUP 3.3 Appointment of auditors

COBS 9.4 Suitability reports

As Published: 2007

COBS 9.4 Suitability reports

MCOB 7.8 Home purchase plans

As Published: 2006

MCOB 7.8 Home purchase plans

APER 1.2 Purpose

As Published: 2007

APER 1.2 Purpose

MIPRU 2.3 Knowledge, ability and good repute

As Published: 2007

MIPRU 2.3 Knowledge, ability and good repute

SUP 2.3 Information gathering by the FSA on its own initiative: cooperation by firms

As Published: 2007

SUP 2.3 Information gathering by the FSA on its own initiative: cooperation by firms

DTR 5.8 Procedures for the notification and disclosure of major holdings

As Published: 2007

DTR 5.8 Procedures for the notification and disclosure of major holdings

MCOB 5.8 Home purchase plans

As Published: 2006

MCOB 5.8 Home purchase plans

CREDS 8.3 Approved persons

As Published: 2012

CREDS 8.3 Approved persons

FEES 5.2 Introduction

As Published: 2006

FEES 5.2 Introduction

PERG 14.2 General issues

As Published: 2006

PERG 14.2 General issues

SUP 16.5 Annual Close Links Reports

As Published: 2001

SUP 16.5 Annual Close Links Reports