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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

DISP App 1.5 Additional considerations

As Published: 2005

DISP App 1.5 Additional considerations

PERG 8.7 Engage in investment activity

As Published: 2011

PERG 8.7 Engage in investment activity

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

SYSC 20.1 Application and purpose

As Published: 2009

SYSC 20.1 Application and purpose

DISP App 1.1 Introduction

As Published: 2005

DISP App 1.1 Introduction

COBS 18.8 OPS firms - non scope business

As Published: 2007

COBS 18.8 OPS firms - non scope business

APER 4.2 Statement of Principle 2

As Published: 2005

APER 4.2 Statement of Principle 2

MCOB 12.3 Early repayment charges: regulated mortgage contracts

As Published: 2004

MCOB 12.3 Early repayment charges: regulated mortgage contracts

REC 2A.3 Guidance on RAP recognition requirements

As Published: 2012

REC 2A.3 Guidance on RAP recognition requirements

MAR 2.5 The Price Stabilising Rules: overseas provisions

As Published: 2003

MAR 2.5 The Price Stabilising Rules: overseas provisions

MIPRU 2.3 Knowledge, ability and good repute

As Published: 2007

MIPRU 2.3 Knowledge, ability and good repute

DISP App 3.3 The approach to considering evidence

As Published: 2010

DISP App 3.3 The approach to considering evidence

SUP 16.9 Appointed representatives annual report

As Published: 2002

SUP 16.9 Appointed representatives annual report

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

DISP App 3.4 Root cause analysis

As Published: 2010

DISP App 3.4 Root cause analysis

DISP App 3.7 Approach to redress

As Published: 2011

DISP App 3.7 Approach to redress

DISP App 3.6 Determining the effect of a breach or failing

As Published: 2010

DISP App 3.6 Determining the effect of a breach or failing

MCOB 9.3 Pre-application disclosure

As Published: 2004

MCOB 9.3 Pre-application disclosure

FEES 5.8 Joining the Financial Ombudsman Service

As Published: 2009

FEES 5.8 Joining the Financial Ombudsman Service