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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

TC App 1.1 Activities and Products/Sectors to which TC applies subject to TC Appendices 2 and 3

As Published: 2007

TC App 1.1 Activities and Products/Sectors to which TC applies subject to TC Appendices 2 and 3

PERG 7.5 When is it appropriate to apply for a certificate?

As Published: 2005

PERG 7.5 When is it appropriate to apply for a certificate?

PERG 11.3 Guidance on land investment schemes involving planning permission arrangements

As Published: 2006

PERG 11.3 Guidance on land investment schemes involving planning permission arrangements

PERG 8.16 Financial promotions concerning funeral plans

As Published: 2005

PERG 8.16 Financial promotions concerning funeral plans

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

LR 5.1 Suspending listing

As Published: 2005

LR 5.1 Suspending listing

MCOB 5.5 Provision of illustrations

As Published: 2004

MCOB 5.5 Provision of illustrations

MCOB 6.4 Mortgages: content of the offer document

As Published: 2004

MCOB 6.4 Mortgages: content of the offer document

SUP 14.4 Notices of proposed changes: form and delivery

As Published: 2001

SUP 14.4 Notices of proposed changes: form and delivery

DISP App 3.2 The assessment of a complaint

As Published: 2010

DISP App 3.2 The assessment of a complaint

COLL 6.1 Introduction and Application

As Published: 2006

COLL 6.1 Introduction and Application

MCOB 10.4 Total charge for credit

As Published: 2005

MCOB 10.4 Total charge for credit

DEPP 7.1 Application and purpose

As Published: 2007

DEPP 7.1 Application and purpose

LR 10.1 Preliminary

As Published: 2005

LR 10.1 Preliminary

DISP 1.9 Complaints record rule

As Published: 2011

DISP 1.9 Complaints record rule

PERG 3A.6 Territorial scope

As Published: 2011

PERG 3A.6 Territorial scope

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

MCOB 10.2 Purpose

As Published: 2004

MCOB 10.2 Purpose

DISP 3.2 Jurisdiction

As Published: 2007

DISP 3.2 Jurisdiction