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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 1.2 The standard approach to redress

As Published: 2008

DISP App 1.2 The standard approach to redress

MCOB 7.5 Mortgages: statements

As Published: 2004

MCOB 7.5 Mortgages: statements

MCOB 7.6 Mortgages: event-driven information

As Published: 2004

MCOB 7.6 Mortgages: event-driven information

COBS 6.1 Information about the firm and compensation information

As Published: 2007

COBS 6.1 Information about the firm and compensation information

COBS 19.1 Pension transfers and opt-outs

As Published: 2007

COBS 19.1 Pension transfers and opt-outs

FEES 5.9 Leaving the Financial Ombudsman Service

As Published: 2009

FEES 5.9 Leaving the Financial Ombudsman Service

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

DEPP 2.5 Provision for certain categories of decision

As Published: 2007

DEPP 2.5 Provision for certain categories of decision

ICOBS 3.2 E-Commerce

As Published: 2008

ICOBS 3.2 E-Commerce

ICOBS 5.1 General

As Published: 2007

ICOBS 5.1 General

FEES 2.1 Introduction

As Published: 2005

FEES 2.1 Introduction

FEES 1.1 Application and Purpose

As Published: 2005

FEES 1.1 Application and Purpose

LR 8.3 Role of a sponsor: general

As Published: 2008

LR 8.3 Role of a sponsor: general

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

As Published: 2006

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

SUP 18.4 Friendly Society transfers and amalgamations

As Published: 2001

SUP 18.4 Friendly Society transfers and amalgamations

COBS 16.2 Occasional reporting

As Published: 2007

COBS 16.2 Occasional reporting

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

MCOB 5.7 Business loans

As Published: 2004

MCOB 5.7 Business loans

DISP App 3.8 Other appropriate redress

As Published: 2010

DISP App 3.8 Other appropriate redress

DISP 1.9 Complaints record rule

As Published: 2011

DISP 1.9 Complaints record rule