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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 3.2 The assessment of a complaint

As Published: 2010

DISP App 3.2 The assessment of a complaint

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

CASS 7A.1 Application and purpose

As Published: 2008

CASS 7A.1 Application and purpose

PERG 8.19 Additional restriction on the promotion of life policies

As Published: 2009

PERG 8.19 Additional restriction on the promotion of life policies

PERG 5.5 The regulated activities: dealing in contracts as agent

As Published: 2005

PERG 5.5 The regulated activities: dealing in contracts as agent

DISP App 3.5 Re-assessing rejected claims

As Published: 2010

DISP App 3.5 Re-assessing rejected claims

PERG 8.18 Financial promotions concerning the Lloyd’s market

As Published: 2007

PERG 8.18 Financial promotions concerning the Lloyd’s market

MCOB 6.7 Business loans

As Published: 2004

MCOB 6.7 Business loans

MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements

As Published: 2010

MCOB 7.9 Post-sale disclosure for regulated sale and rent back agreements

BIPRU 14.2 Calculation of the capital requirement for CCR

As Published: 2006

BIPRU 14.2 Calculation of the capital requirement for CCR

BIPRU 7.8 Securities underwriting

As Published: 2007

BIPRU 7.8 Securities underwriting

INSPRU 3.2 Derivatives in insurance

As Published: 2007

INSPRU 3.2 Derivatives in insurance

BIPRU 7.3 Equity PRR and basic interest rate PRR for equity derivatives

As Published: 2007

BIPRU 7.3 Equity PRR and basic interest rate PRR for equity derivatives

DTR 5.11 Non EEA State issuers

As Published: 2007

DTR 5.11 Non EEA State issuers

COLL 7.2 Suspension and restart of dealings

As Published: 2008

COLL 7.2 Suspension and restart of dealings

PERG 8.22 The Internet

As Published: 2005

PERG 8.22 The Internet

REC 2.9 Transaction recording

As Published: 2004

REC 2.9 Transaction recording

SUP 16.15 Reporting under the Electronic Money Regulations

As Published: 2011

SUP 16.15 Reporting under the Electronic Money Regulations

MAR 5.3 Trading process requirements

As Published: 2007

MAR 5.3 Trading process requirements

DTR 4.4 Exemptions

As Published: 2010

DTR 4.4 Exemptions