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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

COLL 6.6 Powers and duties of the scheme, the authorised fund manager, and the depositary

As Published: 2005

COLL 6.6 Powers and duties of the scheme, the authorised fund manager, and the depositary

BIPRU 3.4 Risk weights under the standardised approach to credit risk

As Published: 2006

BIPRU 3.4 Risk weights under the standardised approach to credit risk

REC 4.6 The section 296 power to give directions

As Published: 2007

REC 4.6 The section 296 power to give directions

REC 3.22 Restriction of, or instruction to close out, open positions

As Published: 2011

REC 3.22 Restriction of, or instruction to close out, open positions

COLL 7.7 UCITS mergers

As Published: 2011

COLL 7.7 UCITS mergers

COBS 20.2 Treating with-profits policyholders fairly

As Published: 2009

COBS 20.2 Treating with-profits policyholders fairly

MCOB 9.4 Content of illustrations

As Published: 2004

MCOB 9.4 Content of illustrations

GENPRU 2.2 Capital resources

As Published: 2006

GENPRU 2.2 Capital resources

DISP App 1.4 Policy reconstruction

As Published: 2008

DISP App 1.4 Policy reconstruction

SUP App 3.9 Mapping of MiFID, Banking Consolidation Directive, UCITS Directive and Insurance Mediation Directive to the Regulated Activities Order

As Published: 2004

SUP App 3.9 Mapping of MiFID, Banking Consolidation Directive, UCITS Directive and Insurance Mediation Directive to the Regulated Activities Order

COLL 4.5 Reports and accounts

As Published: 2006

COLL 4.5 Reports and accounts

DEPP 6A.2 Deciding whether to take action

As Published: 2010

DEPP 6A.2 Deciding whether to take action

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

REC 5.1 Introduction and legal background

As Published: 2011

REC 5.1 Introduction and legal background

CREDS App 1.1 Key Definitions

As Published: 2011

CREDS App 1.1 Key Definitions

REC 3.10 Complaints

As Published: 2001

REC 3.10 Complaints

GEN 4.5 Statements about authorisation and regulation by the FSA

As Published: 2008

GEN 4.5 Statements about authorisation and regulation by the FSA

SUP 12.4 What must a firm do when it appoints an appointed representative or an EEA tied agent?

As Published: 2004

SUP 12.4 What must a firm do when it appoints an appointed representative or an EEA tied agent?