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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

COBS 11.3 Client order handling

As Published: 2011

COBS 11.3 Client order handling

DISP 1.3 Complaints handling rules

As Published: 2003

DISP 1.3 Complaints handling rules

DISP App 3.4 Root cause analysis

As Published: 2010

DISP App 3.4 Root cause analysis

COBS 16.2 Occasional reporting

As Published: 2007

COBS 16.2 Occasional reporting

GEN 2.2 Interpreting the Handbook

As Published: 2004

GEN 2.2 Interpreting the Handbook

DISP App 1.5 Additional considerations

As Published: 2005

DISP App 1.5 Additional considerations

DEPP 6.2 Deciding whether to take action

As Published: 2007

DEPP 6.2 Deciding whether to take action

COLL 6.8 Income: accounting, allocation and distribution

As Published: 2006

COLL 6.8 Income: accounting, allocation and distribution

COBS 19.1 Pension transfers and opt-outs

As Published: 2007

COBS 19.1 Pension transfers and opt-outs

CASS 3.1 Application and Purpose

As Published: 2007

CASS 3.1 Application and Purpose

MIPRU 4.2 Capital resources requirements

As Published: 2006

MIPRU 4.2 Capital resources requirements

LR 13.3 Contents of all circulars

As Published: 2007

LR 13.3 Contents of all circulars

COBS 9.2 Assessing suitability

As Published: 2007

COBS 9.2 Assessing suitability

CASS 6.3 Depositing assets and arranging for assets to be deposited with third parties

As Published: 2007

CASS 6.3 Depositing assets and arranging for assets to be deposited with third parties

COLL 8.1 Introduction

As Published: 2007

COLL 8.1 Introduction

COBS 14.2 Providing product information to clients

As Published: 2007

COBS 14.2 Providing product information to clients

PERG 8.32 Arranging deals in investments

As Published: 2005

PERG 8.32 Arranging deals in investments

ICOBS 7.1 The right to cancel

As Published: 2007

ICOBS 7.1 The right to cancel

PERG 8.22 The Internet

As Published: 2005

PERG 8.22 The Internet

ICOBS 4.1 General requirements for insurance intermediaries

As Published: 2007

ICOBS 4.1 General requirements for insurance intermediaries