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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

COBS 11.8 Recording telephone conversations and electronic communications

As Published: 2008

COBS 11.8 Recording telephone conversations and electronic communications

DEPP 6.5 Determining the appropriate level of financial penalty

As Published: 2008

DEPP 6.5 Determining the appropriate level of financial penalty

REC 5.1 Introduction and legal background

As Published: 2001

REC 5.1 Introduction and legal background

FEES 5.2 Introduction

As Published: 2006

FEES 5.2 Introduction

PERG 9.1 Application and Purpose

As Published: 2007

PERG 9.1 Application and Purpose

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

REC 1.1 Application

As Published: 2005

REC 1.1 Application

DISP 1.3 Complaints handling rules

As Published: 2003

DISP 1.3 Complaints handling rules

REC 2.7 Access to facilities

As Published: 2004

REC 2.7 Access to facilities

PERG 2.4 Link between activities and the United Kingdom

As Published: 2007

PERG 2.4 Link between activities and the United Kingdom

COBS 9.3 Guidance on assessing suitability

As Published: 2007

COBS 9.3 Guidance on assessing suitability

DISP App 1.2 The standard approach to redress

As Published: 2008

DISP App 1.2 The standard approach to redress

DISP 2.5 To which activities does the Voluntary Jurisdiction apply?

As Published: 2005

DISP 2.5 To which activities does the Voluntary Jurisdiction apply?

COLL 9.4 Facilities in the United Kingdom

As Published: 2004

COLL 9.4 Facilities in the United Kingdom

COBS 3.2 Clients

As Published: 2008

COBS 3.2 Clients

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

BIPRU 11.3 Disclosures: Information to be disclosed; Frequency, media and location of disclosures; Verification

As Published: 2007

BIPRU 11.3 Disclosures: Information to be disclosed; Frequency, media and location of disclosures; Verification

MCOB 4.9 Business loans

As Published: 2004

MCOB 4.9 Business loans

MCOB 12.4 Arrears charges: regulated mortgage contracts

As Published: 2004

MCOB 12.4 Arrears charges: regulated mortgage contracts

MCOB 8.3 Application of rules in MCOB 4

As Published: 2004

MCOB 8.3 Application of rules in MCOB 4