Related provisions for DISP App 3.3.10

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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 3.10.1ERP
The evidential provisions in this appendix apply in relation to complaints about sales that took place on or after 14 January 2005.
DISP App 3.10.2GRP
For complaints about sales that took place prior to 14 January 2005, a firm should take account of the evidential provisions in this appendix as if they were guidance.