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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.3 Complaints handling rules

As Published: 2003

DISP 1.3 Complaints handling rules

PERG 2.3 The business element

As Published: 2006

PERG 2.3 The business element

DISP App 3.7 Approach to redress

As Published: 2010

DISP App 3.7 Approach to redress

SYSC 2.1 Apportionment of Responsibilities

As Published: 2002

SYSC 2.1 Apportionment of Responsibilities

PERG 5.11 Other aspects of exclusions

As Published: 2006

PERG 5.11 Other aspects of exclusions

CASS 6.1 Application

As Published: 2007

CASS 6.1 Application

MCOB 4.10 Home purchase plans

As Published: 2006

MCOB 4.10 Home purchase plans

COBS 20.2 Treating with-profits policyholders fairly

As Published: 2009

COBS 20.2 Treating with-profits policyholders fairly