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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

MIPRU 4.1 Application and purpose

As Published: 2006

MIPRU 4.1 Application and purpose

MCOB 12.3 Early repayment charges: regulated mortgage contracts

As Published: 2004

MCOB 12.3 Early repayment charges: regulated mortgage contracts

MCOB 8.1 Application

As Published: 2004

MCOB 8.1 Application

MIPRU 5.2 Use of intermediaries

As Published: 2006

MIPRU 5.2 Use of intermediaries

FEES 3.1 Introduction

As Published: 2005

FEES 3.1 Introduction

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

ICOBS 7.2 Effects of cancellation

As Published: 2008

ICOBS 7.2 Effects of cancellation

COBS 20.1 Application

As Published: 2007

COBS 20.1 Application

COBS 15.5 Special situations

As Published: 2007

COBS 15.5 Special situations

MCOB 7.6 Mortgages: event-driven information

As Published: 2004

MCOB 7.6 Mortgages: event-driven information

MAR 4.3 Support of the Takeover Panel's Functions

As Published: 2007

MAR 4.3 Support of the Takeover Panel's Functions

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

COBS 18.2 Energy market activity and oil market activity

As Published: 2007

COBS 18.2 Energy market activity and oil market activity

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

MCOB 4.9 Business loans

As Published: 2004

MCOB 4.9 Business loans

DISP App 3.4 Root cause analysis

As Published: 2010

DISP App 3.4 Root cause analysis

COBS 6.3 Disclosing information about services, fees and commission – packaged products

As Published: 2007

COBS 6.3 Disclosing information about services, fees and commission – packaged products

MCOB 6.1 Application

As Published: 2004

MCOB 6.1 Application