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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

PERG 8.16 Financial promotions concerning funeral plans

As Published: 2005

PERG 8.16 Financial promotions concerning funeral plans

COBS 17.1 Providing information to claimants and dealing with claims

As Published: 2007

COBS 17.1 Providing information to claimants and dealing with claims

DISP App 3.4 Root cause analysis

As Published: 2010

DISP App 3.4 Root cause analysis

DTR 5.10 Use of electronic means for notifications and filing

As Published: 2007

DTR 5.10 Use of electronic means for notifications and filing

APER 3.2 Factors relating to all Statements of Principle

As Published: 2001

APER 3.2 Factors relating to all Statements of Principle

MCOB 2.3 Inducements: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

As Published: 2004

MCOB 2.3 Inducements: regulated mortgage contracts, home reversion plans and regulated sale and rent back agreements

MCOB 12.3 Early repayment charges: regulated mortgage contracts

As Published: 2004

MCOB 12.3 Early repayment charges: regulated mortgage contracts

MCOB 6.1 Application

As Published: 2004

MCOB 6.1 Application

MCOB 2.1 Application

As Published: 2006

MCOB 2.1 Application

DISP App 3.7 Approach to redress

As Published: 2010

DISP App 3.7 Approach to redress

COBS 11.3 Client order handling

As Published: 2007

COBS 11.3 Client order handling

DTR 5.6 Disclosures by issuers

As Published: 2010

DTR 5.6 Disclosures by issuers

DTR 5.9 Filing of information with competent authority

As Published: 2007

DTR 5.9 Filing of information with competent authority

DISP 3.9 Delegation of the Ombudsman's powers

As Published: 2003

DISP 3.9 Delegation of the Ombudsman's powers

MCOB 2.6 Exclusion of liability

As Published: 2004

MCOB 2.6 Exclusion of liability

MCOB 1.1 Application and purpose

As Published: 2006

MCOB 1.1 Application and purpose

COBS 7.2 Information to be provided by the insurance intermediary

As Published: 2007

COBS 7.2 Information to be provided by the insurance intermediary

COBS 15.5 Special situations

As Published: 2007

COBS 15.5 Special situations

DTR 5.11 Non EEA State issuers

As Published: 2007

DTR 5.11 Non EEA State issuers