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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

APER 4.6 Statement of Principle 6

As Published: 2001

APER 4.6 Statement of Principle 6

DISP 3.5 Resolution of complaints by the Ombudsman

As Published: 2008

DISP 3.5 Resolution of complaints by the Ombudsman

PERG 7.4 Does the article 54 exclusion apply?

As Published: 2006

PERG 7.4 Does the article 54 exclusion apply?

DISP 3.3 Dismissal without consideration of the merits and test cases

As Published: 2004

DISP 3.3 Dismissal without consideration of the merits and test cases

SUP 16.6 Compliance reports

As Published: 2001

SUP 16.6 Compliance reports

SUP 17.4 Information in transaction reports

As Published: 2007

SUP 17.4 Information in transaction reports

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

FEES 5.1 Application and Purpose

As Published: 2005

FEES 5.1 Application and Purpose

DISP App 1.5 Additional considerations

As Published: 2005

DISP App 1.5 Additional considerations

MIPRU 2.2 Allocation of the responsibility for insurance mediation activity

As Published: 2007

MIPRU 2.2 Allocation of the responsibility for insurance mediation activity

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

LR 7.2 The Listing Principles

As Published: 2009

LR 7.2 The Listing Principles

PERG 4.15 Mortgage activities carried on by 'packagers'

As Published: 2005

PERG 4.15 Mortgage activities carried on by 'packagers'

APER 4.1 Statement of Principle 1

As Published: 2005

APER 4.1 Statement of Principle 1

BIPRU 7.2 Interest rate PRR

As Published: 2007

BIPRU 7.2 Interest rate PRR

LR 13.4 Class 1 circulars

As Published: 2007

LR 13.4 Class 1 circulars

PERG 8.23 Regulated activities

As Published: 2006

PERG 8.23 Regulated activities

COLL 8.6 Termination, suspension, and schemes of arrangement

As Published: 2008

COLL 8.6 Termination, suspension, and schemes of arrangement

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

PERG 4.12 Appointed representatives

As Published: 2005

PERG 4.12 Appointed representatives