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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

DISP App 1.5 Additional considerations

As Published: 2005

DISP App 1.5 Additional considerations

SUP App 3.10 Mapping of Insurance Directives to the Regulated Activities Order

As Published: 2004

SUP App 3.10 Mapping of Insurance Directives to the Regulated Activities Order

CASS 5.6 Client money distribution

As Published: 2004

CASS 5.6 Client money distribution

LR 9.2 Requirements with continuing application

As Published: 2006

LR 9.2 Requirements with continuing application

MIPRU 4.3 Calculation of annual income

As Published: 2006

MIPRU 4.3 Calculation of annual income

RCB 3.6 Fees and other matters

RCB 3.6 Fees and other matters

ICOBS 4.3 Fee disclosure

As Published: 2008

ICOBS 4.3 Fee disclosure

FEES 4.2 Obligation to pay periodic fees

As Published: 2006

FEES 4.2 Obligation to pay periodic fees

MCOB 13.2 Purpose

As Published: 2006

MCOB 13.2 Purpose

SUP 12.5 Contracts: required terms

As Published: 2002

SUP 12.5 Contracts: required terms

BIPRU 12.6 Simplified ILAS

As Published: 2009

BIPRU 12.6 Simplified ILAS

COBS 6.4 Disclosure of charges, remuneration and commission

As Published: 2007

COBS 6.4 Disclosure of charges, remuneration and commission

INSPRU 1.5 Internal-contagion risk

As Published: 2006

INSPRU 1.5 Internal-contagion risk

PERG 5.11 Other aspects of exclusions

As Published: 2006

PERG 5.11 Other aspects of exclusions

REC 3.26 Proposals to make regulatory provision

As Published: 2007

REC 3.26 Proposals to make regulatory provision

PERG 8.28 Advice or information

As Published: 2005

PERG 8.28 Advice or information

LR 5.5 Miscellaneous

As Published: 2007

LR 5.5 Miscellaneous

MCOB 10.4 Total charge for credit

As Published: 2005

MCOB 10.4 Total charge for credit