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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.6 Determination by the Ombudsman

As Published: 2008

DISP 3.6 Determination by the Ombudsman

LR 8.6 Criteria for approval as a sponsor

As Published: 2005

LR 8.6 Criteria for approval as a sponsor

REC 3.26 Proposals to make regulatory provision

As Published: 2007

REC 3.26 Proposals to make regulatory provision

FEES 5.8 Joining the Financial Ombudsman Service

As Published: 2009

FEES 5.8 Joining the Financial Ombudsman Service

DISP 3.3 Dismissal without consideration of the merits and test cases

As Published: 2004

DISP 3.3 Dismissal without consideration of the merits and test cases

LR 8.4 Role of a sponsor: transactions

As Published: 2007

LR 8.4 Role of a sponsor: transactions

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

LR 3.2 Application for admission to listing

As Published: 2005

LR 3.2 Application for admission to listing

DEPP 2.5 Provision for certain categories of decision

As Published: 2007

DEPP 2.5 Provision for certain categories of decision

DISP 3.7 Awards by the Ombudsman

As Published: 2008

DISP 3.7 Awards by the Ombudsman

ICOBS 6.1 General

As Published: 2007

ICOBS 6.1 General

GEN 4.5 Statements about authorisation and regulation by the FSA

As Published: 2008

GEN 4.5 Statements about authorisation and regulation by the FSA

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

As Published: 2008

DISP 2.8 Was the complaint referred to the Financial Ombudsman Service in time?

DISP 1.10 Complaints reporting rules

As Published: 2007

DISP 1.10 Complaints reporting rules

DISP 1.2 Consumer awareness rules

As Published: 2003

DISP 1.2 Consumer awareness rules

REC 2.3 Financial resources

As Published: 2004

REC 2.3 Financial resources

ICOBS 4.1 General requirements for insurance intermediaries

As Published: 2007

ICOBS 4.1 General requirements for insurance intermediaries

LR 3.3 Equity securities

As Published: 2007

LR 3.3 Equity securities

ICOBS 6.4 Pre- and post-contract information: protection policies

As Published: 2008

ICOBS 6.4 Pre- and post-contract information: protection policies