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DISP 1.5 Complaints resolved by close of the next business day
As Published: 2002
DISP 1.5 Complaints resolved by close of the next business day
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MCOB 12.5 Excessive charges: regulated mortgage contracts and home reversion plans
As Published: 2006
MCOB 12.5 Excessive charges: regulated mortgage contracts and home reversion plans
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COBS 4.8 Cold calls and other promotions that are not in writing
As Published: 2007
COBS 4.8 Cold calls and other promotions that are not in writing
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COBS 16.5 Quotations for surrender values
As Published: 2007
COBS 16.5 Quotations for surrender values
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DTR 1B.2 Modifying rules and consulting the FSA
As Published: 2008
DTR 1B.2 Modifying rules and consulting the FSA
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