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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

PERG 4.6 Advising on regulated mortgage contracts

As Published: 2006

PERG 4.6 Advising on regulated mortgage contracts

COLL 8.3 Investor relations

As Published: 2006

COLL 8.3 Investor relations

COLL 6.2 Dealing

As Published: 2005

COLL 6.2 Dealing

FEES 6.3 The FSCS's power to impose levies

As Published: 2006

FEES 6.3 The FSCS's power to impose levies

ICOBS 2.2 Communications to clients and financial promotions

As Published: 2008

ICOBS 2.2 Communications to clients and financial promotions

SYSC 7.1 Risk control

As Published: 2006

SYSC 7.1 Risk control

FEES 5.9 Leaving the Financial Ombudsman Service

As Published: 2006

FEES 5.9 Leaving the Financial Ombudsman Service

REC 3.14 Products, services and normal hours of operation

As Published: 2007

REC 3.14 Products, services and normal hours of operation

DISP 1.6 Complaints time limit rules

As Published: 2008

DISP 1.6 Complaints time limit rules

COBS 7.2 Information to be provided by the insurance intermediary

As Published: 2007

COBS 7.2 Information to be provided by the insurance intermediary

SUP 12.1 Application and purpose

As Published: 2004

SUP 12.1 Application and purpose

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

As Published: 2002

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

FEES 6.5 Compensation costs

As Published: 2006

FEES 6.5 Compensation costs

MIPRU 3.1 Application and purpose

As Published: 2006

MIPRU 3.1 Application and purpose

SUP 3.1 Application

As Published: 2001

SUP 3.1 Application

PR 5.3 Certificate of approval

As Published: 2007

PR 5.3 Certificate of approval

PR 4.1 Use of languages

As Published: 2005

PR 4.1 Use of languages

PR 2.5 Omission of information

As Published: 2005

PR 2.5 Omission of information

COLL 1.1 Applications and purpose

As Published: 2007

COLL 1.1 Applications and purpose