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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

PERG 5.8 The regulated activities: advising on contracts of insurance

As Published: 2005

PERG 5.8 The regulated activities: advising on contracts of insurance

SUP 16.6 Compliance reports

As Published: 2001

SUP 16.6 Compliance reports

SUP 17.4 Information in transaction reports

As Published: 2007

SUP 17.4 Information in transaction reports

FEES 5.1 Application and Purpose

As Published: 2005

FEES 5.1 Application and Purpose

PERG 7.4 Does the article 54 exclusion apply?

As Published: 2006

PERG 7.4 Does the article 54 exclusion apply?

COLL 5.1 Introduction

As Published: 2004

COLL 5.1 Introduction

BIPRU 7.2 Interest rate PRR

As Published: 2007

BIPRU 7.2 Interest rate PRR

COBS 12.1 Purpose and application

As Published: 2007

COBS 12.1 Purpose and application

MCOB 12.6 Business loans

As Published: 2004

MCOB 12.6 Business loans

PERG 4.13 Other exemptions

As Published: 2005

PERG 4.13 Other exemptions

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

As Published: 2006

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

PERG 8.23 Regulated activities

As Published: 2006

PERG 8.23 Regulated activities

PERG 5.13 Appointed representatives

As Published: 2005

PERG 5.13 Appointed representatives

PERG 14.1 Background

As Published: 2006

PERG 14.1 Background

PERG 10.2 General issues

As Published: 2006

PERG 10.2 General issues

COBS 9.6 Special rules for giving basic advice on a stakeholder product

As Published: 2007

COBS 9.6 Special rules for giving basic advice on a stakeholder product