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DISP App 1.6 Criteria for determining complaints
As Published: 2004
DISP App 1.6 Criteria for determining complaints
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DISP App 1.5 Determination of complaints
As Published: 2002
DISP App 1.5 Determination of complaints
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COBS 20.2 Treating with-profits policyholders fairly
As Published: 2007
COBS 20.2 Treating with-profits policyholders fairly
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FEES 4.4 Information on which Fees are calculated
As Published: 2007
FEES 4.4 Information on which Fees are calculated
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PERG 5.6 The regulated activities: arranging deals in, and making arrangements with a view to transactions in, contracts of insurance
As Published: 2005
PERG 5.6 The regulated activities: arranging deals in, and making arrangements with a view to transactions in, contracts of insurance
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SUP 18.4 Friendly Society transfers and amalgamations
As Published: 2001
SUP 18.4 Friendly Society transfers and amalgamations
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PERG 5.8 The regulated activities: advising on contracts of insurance
As Published: 2005
PERG 5.8 The regulated activities: advising on contracts of insurance
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MCOB 2.6A Protecting customers' interests: home purchase plans and home reversion plans
As Published: 2006
MCOB 2.6A Protecting customers' interests: home purchase plans and home reversion plans
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DEPP 2.5 Provision for certain categories of decision
As Published: 2007
DEPP 2.5 Provision for certain categories of decision
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