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COBS 4.5 Communicating with retail clients
As Published: 2007
COBS 4.5 Communicating with retail clients
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COBS 2.2 Information disclosure before providing services
As Published: 2007
COBS 2.2 Information disclosure before providing services
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DISP 1.5 Complaints resolved by close of the next business day
As Published: 2002
DISP 1.5 Complaints resolved by close of the next business day
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CASS 1.5 Application: electronic media and E-Commerce
As Published: 2007
CASS 1.5 Application: electronic media and E-Commerce
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PERG 10.4A The application of EU Directives
As Published: 2006
PERG 10.4A The application of EU Directives
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DTR 2.2 Disclosure of inside information
As Published: 2005
DTR 2.2 Disclosure of inside information
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