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DISP 1.5 Complaints resolved by close of the next business day
As Published: 2002
DISP 1.5 Complaints resolved by close of the next business day
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DISP App 1.5 Determination of complaints
As Published: 2002
DISP App 1.5 Determination of complaints
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DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service
As Published: 2003
DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service
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DISP 3.7 Delegation of the Ombudsman's powers
As Published: 2002
DISP 3.7 Delegation of the Ombudsman's powers
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MCOB 5.4 Mortgage illustrations: general
As Published: 2004
MCOB 5.4 Mortgage illustrations: general
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DISP 3.2 The investigation and consideration of complaints by the Ombudsman
As Published: 2007
DISP 3.2 The investigation and consideration of complaints by the Ombudsman
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