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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 1.1 Application and Purpose

As Published: 2005

DISP App 1.1 Application and Purpose

DISP App 1.4 Time limits

As Published: 2002

DISP App 1.4 Time limits

DISP 1.1 Application and Purpose

As Published: 2001

DISP 1.1 Application and Purpose

DISP App 1.2 Eligible complaint

As Published: 2002

DISP App 1.2 Eligible complaint

DISP App 1.3 Eligible complainant

As Published: 2002

DISP App 1.3 Eligible complainant

DISP 3.7 Delegation of the Ombudsman's powers

As Published: 2002

DISP 3.7 Delegation of the Ombudsman's powers

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

As Published: 2003

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

DISP App 1.5 Determination of complaints

As Published: 2002

DISP App 1.5 Determination of complaints

DISP 4.2 The standard terms

As Published: 2005

DISP 4.2 The standard terms

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

As Published: 2002

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

FEES 5.2 Introduction

As Published: 2006

FEES 5.2 Introduction

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

As Published: 2005

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

FEES 4.4 Information on which Fees are calculated

As Published: 2006

FEES 4.4 Information on which Fees are calculated

SUP 2.3 Information gathering by the FSA on its own initiative: cooperation by firms

As Published: 2007

SUP 2.3 Information gathering by the FSA on its own initiative: cooperation by firms

DEPP 6.2 Deciding whether to take action

As Published: 2007

DEPP 6.2 Deciding whether to take action

PERG 8.14 Other financial promotions

As Published: 2005

PERG 8.14 Other financial promotions

DISP 3.6 Time limits

As Published: 2002

DISP 3.6 Time limits

DEPP 7.2 Interviews

As Published: 2007

DEPP 7.2 Interviews

PERG 2.7 Activities: a broad outline

As Published: 2006

PERG 2.7 Activities: a broad outline

MCOB 5.6 Content of illustrations

As Published: 2004

MCOB 5.6 Content of illustrations