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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.6 Cooperation by firms with the Ombudsman

As Published: 2002

DISP 1.6 Cooperation by firms with the Ombudsman

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DISP App 1.5 Determination of complaints

As Published: 2002

DISP App 1.5 Determination of complaints

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ICOB 8.4 Unsolicited services

As Published: 2004

ICOB 8.4 Unsolicited services

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FEES 3.1 Introduction

As Published: 2005

FEES 3.1 Introduction

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FEES 5.8 Joining the Financial Ombudsman Service

As Published: 2006

FEES 5.8 Joining the Financial Ombudsman Service

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DISP 3.5 Evidence

As Published: 2002

DISP 3.5 Evidence

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MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

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FEES 4.1 Introduction

As Published: 2005

FEES 4.1 Introduction

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DEPP 3.2 The operation of the RDC

As Published: 2007

DEPP 3.2 The operation of the RDC

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DISP 3.6 Time limits

As Published: 2002

DISP 3.6 Time limits

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MCOB 9.4 Content of illustrations

As Published: 2004

MCOB 9.4 Content of illustrations

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PR 3.1 Approval of prospectus

As Published: 2005

PR 3.1 Approval of prospectus

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LR 8.3 Role of a sponsor: general

As Published: 2005

LR 8.3 Role of a sponsor: general

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FEES 5.7 Payment

As Published: 2006

FEES 5.7 Payment

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CRED 2.2 Structure

As Published: 2004

CRED 2.2 Structure

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DISP 3.2 The investigation and consideration of complaints by the Ombudsman

As Published: 2002

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

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FEES 5.4 Information requirement

As Published: 2007

FEES 5.4 Information requirement

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FEES 5.9 Leaving the Financial Ombudsman Service

As Published: 2006

FEES 5.9 Leaving the Financial Ombudsman Service

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DISP 3.7 Delegation of the Ombudsman's powers

As Published: 2002

DISP 3.7 Delegation of the Ombudsman's powers

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MCOB 6.4 Mortgages: content of the offer document

As Published: 2004

MCOB 6.4 Mortgages: content of the offer document

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