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Section Provision

To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

…

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

…

PR App 3.1

As Published: 2005

PR App 3.1

…

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

…

MCOB 12.1 Application

As Published: 2006

MCOB 12.1 Application

…

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts and distance home purchase mediation contracts with retail customers

As Published: 2004

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts and distance home purchase mediation contracts with retail customers

…

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