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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

FEES 5.3 The general levy

As Published: 2006

FEES 5.3 The general levy

MCOB 7.7 Business loans

As Published: 2004

MCOB 7.7 Business loans

BIPRU 9.1 Application and purpose

As Published: 2006

BIPRU 9.1 Application and purpose

PERG 4.14 Mortgage activities carried on by professional firms

As Published: 2005

PERG 4.14 Mortgage activities carried on by professional firms

FEES 4.1 Introduction

As Published: 2005

FEES 4.1 Introduction

PERG 8.17A Financial promotions concerning insurance mediation activities

As Published: 2005

PERG 8.17A Financial promotions concerning insurance mediation activities

BIPRU 13.7 Contractual netting

As Published: 2007

BIPRU 13.7 Contractual netting

MIPRU 3.1 Application and purpose

As Published: 2006

MIPRU 3.1 Application and purpose

LR 3.1 Application

As Published: 2005

LR 3.1 Application

PERG 14.8 Financial promotions

As Published: 2006

PERG 14.8 Financial promotions

PERG 14.6 Carrying on a regulated activity in the United Kingdom

As Published: 2006

PERG 14.6 Carrying on a regulated activity in the United Kingdom

COB 6.3 Post-sale confirmation: life policies

As Published: 2001

COB 6.3 Post-sale confirmation: life policies

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

As Published: 2006

MCOB 13.4 Arrears: provision of information to the customer of a regulated mortgage contract

ICOB 4.3 Suitability

As Published: 2006

ICOB 4.3 Suitability

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

MCOB 6.8 Home purchase plans

As Published: 2006

MCOB 6.8 Home purchase plans

FIT 2.2 Competence and capability

As Published: 2001

FIT 2.2 Competence and capability

FEES 2.3 Relieving Provisions

As Published: 2006

FEES 2.3 Relieving Provisions