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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

PERG 8.7 Engage in investment activity

As Published: 2005

PERG 8.7 Engage in investment activity

GENPRU 1.3 Valuation

As Published: 2006

GENPRU 1.3 Valuation

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

BIPRU 9.12 Calculation of risk-weighted exposure amounts under the IRB approach

As Published: 2006

BIPRU 9.12 Calculation of risk-weighted exposure amounts under the IRB approach

COB 2.3 Reliance on others

As Published: 2003

COB 2.3 Reliance on others

PERG 4.14 Mortgage activities carried on by professional firms

As Published: 2005

PERG 4.14 Mortgage activities carried on by professional firms

APER 4.5 Statement of Principle 5

As Published: 2001

APER 4.5 Statement of Principle 5

MIPRU 4.1 Application and purpose

As Published: 2006

MIPRU 4.1 Application and purpose

FEES 5.9 Leaving the Financial Ombudsman Service

As Published: 2006

FEES 5.9 Leaving the Financial Ombudsman Service

PERG 2.8 Exclusions applicable to particular regulated activities

As Published: 2005

PERG 2.8 Exclusions applicable to particular regulated activities