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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

LR 8.2 When a sponsor must be appointed or its assistance obtained

As Published: 2005

LR 8.2 When a sponsor must be appointed or its assistance obtained

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

PERG 12.2 Establishing, operating or winding up a personal pension scheme

As Published: 2006

PERG 12.2 Establishing, operating or winding up a personal pension scheme

SUP App 2.7 Capital resources below the level of individual capital guidance

As Published: 2004

SUP App 2.7 Capital resources below the level of individual capital guidance

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

PERG 5.8 The regulated activities: advising on contracts of insurance

As Published: 2005

PERG 5.8 The regulated activities: advising on contracts of insurance

SUP 17.4 Obligation to make transaction reports

As Published: 2001

SUP 17.4 Obligation to make transaction reports

APER 4.6 Statement of Principle 6

As Published: 2001

APER 4.6 Statement of Principle 6

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2004

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

GEN 2.1 Introduction

As Published: 2004

GEN 2.1 Introduction

DISP 3.6 Time limits

As Published: 2002

DISP 3.6 Time limits

PERG 4.15 Mortgage activities carried on by 'packagers'

As Published: 2005

PERG 4.15 Mortgage activities carried on by 'packagers'

APER 4.1 Statement of Principle 1

As Published: 2005

APER 4.1 Statement of Principle 1

PERG 7.4 Does the article 54 exclusion apply?

As Published: 2005

PERG 7.4 Does the article 54 exclusion apply?

ICOB 2.2 Communication

As Published: 2004

ICOB 2.2 Communication

PERG 8.23 Regulated activities

As Published: 2005

PERG 8.23 Regulated activities

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

PERG 10.2 General issues

As Published: 2006

PERG 10.2 General issues