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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2004

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

FEES 6.5 Compensation costs

As Published: 2006

FEES 6.5 Compensation costs

DISP App 1.6 Criteria for determining complaints

As Published: 2004

DISP App 1.6 Criteria for determining complaints

REC 3.2 Form and method of notification

As Published: 2001

REC 3.2 Form and method of notification

PR 4.1 Use of languages

As Published: 2005

PR 4.1 Use of languages

APER 4.5 Statement of Principle 5

As Published: 2001

APER 4.5 Statement of Principle 5

PERG 4.8 Administering a regulated mortgage contract

As Published: 2005

PERG 4.8 Administering a regulated mortgage contract

PERG 7.6 Applications for a certificate

As Published: 2005

PERG 7.6 Applications for a certificate

COB 2.1 Clear, fair and not misleading communication

As Published: 2001

COB 2.1 Clear, fair and not misleading communication

PERG 8.10 Types of financial promotion

As Published: 2005

PERG 8.10 Types of financial promotion

REC 2.12 Proper markets and disclosure of information (UK RIEs only)

As Published: 2004

REC 2.12 Proper markets and disclosure of information (UK RIEs only)

REC 5.1 Introduction and legal background

As Published: 2001

REC 5.1 Introduction and legal background

COB 3.1 Application: who?

As Published: 2001

COB 3.1 Application: who?

COLL 8.1 Introduction

As Published: 2004

COLL 8.1 Introduction

PERG 6.3 Background

As Published: 2005

PERG 6.3 Background

LR 5.5 Miscellaneous

As Published: 2005

LR 5.5 Miscellaneous

PERG 8.18 Financial promotions concerning the Lloyd’s market

As Published: 2005

PERG 8.18 Financial promotions concerning the Lloyd’s market

COLL 2.1 Authorised fund applications

As Published: 2004

COLL 2.1 Authorised fund applications

COB 3.5 General

As Published: 2001

COB 3.5 General

COB 3.6 Confirmation of compliance

As Published: 2001

COB 3.6 Confirmation of compliance