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COB 4.2 Terms of business and client agreements with customers
As Published: 2003
COB 4.2 Terms of business and client agreements with customers
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ICOB 4.6 Commission disclosure for commercial customers
As Published: 2004
ICOB 4.6 Commission disclosure for commercial customers
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ICOB 5.2 Information - responsibilities of insurers and intermediaries
As Published: 2004
ICOB 5.2 Information - responsibilities of insurers and intermediaries
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DISP 1.4 Time limits for dealing with a complaint
As Published: 2003
DISP 1.4 Time limits for dealing with a complaint
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PERG 5.8 The regulated activities: advising on contracts of insurance
As Published: 2005
PERG 5.8 The regulated activities: advising on contracts of insurance
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PERG 5.7 The regulated activities: assisting in the administration and performance of a contract of insurance
As Published: 2005
PERG 5.7 The regulated activities: assisting in the administration and performance of a contract of insurance
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MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
As Published: 2004
MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
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DISP 3.2 The investigation and consideration of complaints by the Ombudsman
As Published: 2002
DISP 3.2 The investigation and consideration of complaints by the Ombudsman
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MCOB 2.7 Application to electronic media and distance communications
As Published: 2004
MCOB 2.7 Application to electronic media and distance communications
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