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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

DISP 1.1 Application and Purpose

As Published: 2001

DISP 1.1 Application and Purpose

DISP 1.6 Cooperation by firms with the Ombudsman

As Published: 2002

DISP 1.6 Cooperation by firms with the Ombudsman

DISP 1.3 Internal complaint handling procedures: additional requirements

As Published: 2003

DISP 1.3 Internal complaint handling procedures: additional requirements

FEES 4.4 Information on which Fees are calculated

As Published: 2006

FEES 4.4 Information on which Fees are calculated

FEES 4.3 Periodic fee payable by firms (other than ICVCs and UCITS qualifiers)

As Published: 2006

FEES 4.3 Periodic fee payable by firms (other than ICVCs and UCITS qualifiers)

MCOB 1.6 Application in relation to the Consumer Credit Act 1974

As Published: 2004

MCOB 1.6 Application in relation to the Consumer Credit Act 1974

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

As Published: 2003

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

FEES 3.2 Obligation to pay fees

As Published: 2006

FEES 3.2 Obligation to pay fees

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

As Published: 2002

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

As Published: 2002

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

ICOB 6.4 Effects of cancellation

As Published: 2004

ICOB 6.4 Effects of cancellation

ICOB 3.2 Application: who?

As Published: 2005

ICOB 3.2 Application: who?

COLL 5.2 General investment powers and limits for UCITS schemes

As Published: 2005

COLL 5.2 General investment powers and limits for UCITS schemes

DISP 3.5 Evidence

As Published: 2002

DISP 3.5 Evidence

SYSC 4.1 Application and purpose

As Published: 2002

SYSC 4.1 Application and purpose

SUP 13.3 Establishing a branch in another EEA State

As Published: 2001

SUP 13.3 Establishing a branch in another EEA State

ICOB 6.1 Application and purpose

As Published: 2004

ICOB 6.1 Application and purpose

DISP 1.5 Record keeping and reporting

As Published: 2002

DISP 1.5 Record keeping and reporting

DISP 2.1 Application and Purpose

As Published: 2003

DISP 2.1 Application and Purpose