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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

As Published: 2002

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

SUP App 2.7 Capital resources below the level of individual capital guidance

As Published: 2004

SUP App 2.7 Capital resources below the level of individual capital guidance

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

APER 4.6 Statement of Principle 6

As Published: 2001

APER 4.6 Statement of Principle 6

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2004

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

CRED 8.2 Components of capital

As Published: 2003

CRED 8.2 Components of capital

PERG 4.15 Mortgage activities carried on by 'packagers'

As Published: 2005

PERG 4.15 Mortgage activities carried on by 'packagers'

PERG 8.26 The investment must be a particular investment

As Published: 2005

PERG 8.26 The investment must be a particular investment

ICOB 2.2 Communication

As Published: 2004

ICOB 2.2 Communication

DISP 2.1 Application and Purpose

As Published: 2003

DISP 2.1 Application and Purpose

SUP 17.7 Method of making transaction reports

As Published: 2003

SUP 17.7 Method of making transaction reports

MCOB 6.5 Information to be provided in the offer document or separately

As Published: 2004

MCOB 6.5 Information to be provided in the offer document or separately

COB 11.7 Record Keeping

As Published: 2001

COB 11.7 Record Keeping

PERG 8.25 Advice must relate to an investment which is a security or contractually based investment

As Published: 2005

PERG 8.25 Advice must relate to an investment which is a security or contractually based investment

PERG 6.1 Application

As Published: 2005

PERG 6.1 Application

MCOB 6.4 Content of the offer document

As Published: 2004

MCOB 6.4 Content of the offer document

PERG 8.7 Engage in investment activity

As Published: 2005

PERG 8.7 Engage in investment activity