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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

As Published: 2002

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

ICOB 4.6 Commission disclosure for commercial customers

As Published: 2004

ICOB 4.6 Commission disclosure for commercial customers

PRIN 1.2 Clients and the Principles

As Published: 2004

PRIN 1.2 Clients and the Principles

CASS 1.2 General application: who? what?

As Published: 2003

CASS 1.2 General application: who? what?

MCOB 1.2 General application: who? what?

As Published: 2005

MCOB 1.2 General application: who? what?

COND 2.3 Threshold condition 3: Close links

As Published: 2004

COND 2.3 Threshold condition 3: Close links

PERG 8.29 Advice must relate to the merits (of buying or selling a particular investment)

As Published: 2005

PERG 8.29 Advice must relate to the merits (of buying or selling a particular investment)

COLL 6.7 Payments

As Published: 2005

COLL 6.7 Payments

PERG 2.7 Activities: a broad outline

As Published: 2005

PERG 2.7 Activities: a broad outline

MCOB 6.3 General

As Published: 2004

MCOB 6.3 General

PERG 5.2 Introduction

As Published: 2005

PERG 5.2 Introduction

PERG 5.12 Link between activities and the United Kingdom

As Published: 2005

PERG 5.12 Link between activities and the United Kingdom

COND 2.2 Threshold condition 2: Location of offices

As Published: 2004

COND 2.2 Threshold condition 2: Location of offices

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts with retail customers

As Published: 2004

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts with retail customers

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

DISP 3.1 Application and Purpose

As Published: 2003

DISP 3.1 Application and Purpose

MCOB 9.8 Disclosure after sale

As Published: 2004

MCOB 9.8 Disclosure after sale

TC 2.1 Application: who? where? and what?

As Published: 2002

TC 2.1 Application: who? where? and what?

PERG 4.5 Arranging regulated mortgage contracts

As Published: 2005

PERG 4.5 Arranging regulated mortgage contracts