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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

REC 4.4 Complaints

As Published: 2001

REC 4.4 Complaints

SUP 2.4 'Mystery shopping'

As Published: 2001

SUP 2.4 'Mystery shopping'

REC 2.1 Introduction

As Published: 2005

REC 2.1 Introduction

PERG 2.5 Investments and activities: general

As Published: 2005

PERG 2.5 Investments and activities: general

LR 13.3 Contents of all circulars

As Published: 2005

LR 13.3 Contents of all circulars

ICOB 4.2 Status disclosure

As Published: 2004

ICOB 4.2 Status disclosure

ICOB 4.6 Commission disclosure for commercial customers

As Published: 2004

ICOB 4.6 Commission disclosure for commercial customers

PERG 4.17 Interaction with the Consumer Credit Act

As Published: 2005

PERG 4.17 Interaction with the Consumer Credit Act

FIT 2.2 Competence and capability

As Published: 2001

FIT 2.2 Competence and capability

SUP 11.8 Changes in the circumstances of existing controllers

As Published: 2004

SUP 11.8 Changes in the circumstances of existing controllers

REC 4.3 Risk assessments for UK recognised bodies

As Published: 2001

REC 4.3 Risk assessments for UK recognised bodies

PERG 8.1 Application and purpose

As Published: 2005

PERG 8.1 Application and purpose

SUP 8.8 Revoking waivers

As Published: 2001

SUP 8.8 Revoking waivers

REC 3.13 Delegation of relevant functions

As Published: 2001

REC 3.13 Delegation of relevant functions

DISP 2.1 Application and Purpose

As Published: 2003

DISP 2.1 Application and Purpose

SUP 11.4 Requirements on firms

As Published: 2004

SUP 11.4 Requirements on firms

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

As Published: 2003

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

ICOB 5.2 Information - responsibilities of insurers and intermediaries

As Published: 2004

ICOB 5.2 Information - responsibilities of insurers and intermediaries

GEN 2.1 Application and purpose

As Published: 2004

GEN 2.1 Application and purpose

ICOB 8.2 General rules

As Published: 2005

ICOB 8.2 General rules