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REC 3.13 Delegation of relevant functions
As Published: 2001
REC 3.13 Delegation of relevant functions
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DISP 3.3 Dismissal of complaints without consideration of the merits
As Published: 2004
DISP 3.3 Dismissal of complaints without consideration of the merits
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COB 4.2 Terms of business and client agreements with customers
As Published: 2003
COB 4.2 Terms of business and client agreements with customers
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ICOB 4.6 Commission disclosure for commercial customers
As Published: 2004
ICOB 4.6 Commission disclosure for commercial customers
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DISP 1.2 Internal complaint handling procedures: general requirements
As Published: 2003
DISP 1.2 Internal complaint handling procedures: general requirements
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DISP 1.4 Time limits for dealing with a complaint
As Published: 2003
DISP 1.4 Time limits for dealing with a complaint
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REC 2.12 Proper markets and disclosure of information (UK RIEs only)
As Published: 2004
REC 2.12 Proper markets and disclosure of information (UK RIEs only)
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PERG 5.8 The regulated activities: advising on contracts of insurance
As Published: 2005
PERG 5.8 The regulated activities: advising on contracts of insurance
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SUP 17.4 Obligation to make transaction reports
As Published: 2001
SUP 17.4 Obligation to make transaction reports
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MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures
As Published: 2004
MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures
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