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DISP 1.2 Internal complaint handling procedures: general requirements
As Published: 2003
DISP 1.2 Internal complaint handling procedures: general requirements
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COB 6.3 Post-sale confirmation: life policies
As Published: 2001
COB 6.3 Post-sale confirmation: life policies
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MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
As Published: 2004
MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
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COB 2.1 Clear, fair and not misleading communication
As Published: 2001
COB 2.1 Clear, fair and not misleading communication
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MCOB 6.5 Information to be provided in the offer document or separately
As Published: 2004
MCOB 6.5 Information to be provided in the offer document or separately
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PERG 5.7 The regulated activities: assisting in the administration and performance of a contract of insurance
As Published: 2005
PERG 5.7 The regulated activities: assisting in the administration and performance of a contract of insurance
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PERG 5.8 The regulated activities: advising on contracts of insurance
As Published: 2005
PERG 5.8 The regulated activities: advising on contracts of insurance
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ICOB 5.3 Provision of information to retail customers
As Published: 2004
ICOB 5.3 Provision of information to retail customers
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COLL 4.4 Meetings of Unitholders and service of notices
As Published: 2004
COLL 4.4 Meetings of Unitholders and service of notices
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PERG 4.10 Exclusions applying to more than one regulated activity
As Published: 2005
PERG 4.10 Exclusions applying to more than one regulated activity
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