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MCOB 13.4 Arrears: provision of information to the customer
As Published: 2004
MCOB 13.4 Arrears: provision of information to the customer
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COB 10.2 Application of general COB rules
As Published: 2001
COB 10.2 Application of general COB rules
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COB 6.3 Post-sale confirmation: life policies
As Published: 2001
COB 6.3 Post-sale confirmation: life policies
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MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
As Published: 2004
MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
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COB 2.1 Clear, fair and not misleading communication
As Published: 2001
COB 2.1 Clear, fair and not misleading communication
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ICOB 5.3 Provision of information to retail customers
As Published: 2004
ICOB 5.3 Provision of information to retail customers
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CASS 5.8 Safe keeping of client's documents and other assets
As Published: 2005
CASS 5.8 Safe keeping of client's documents and other assets
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DISP 3.3 Dismissal of complaints without consideration of the merits
As Published: 2004
DISP 3.3 Dismissal of complaints without consideration of the merits
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SUP 17.7 Method of making transaction reports
As Published: 2003
SUP 17.7 Method of making transaction reports
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