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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

ICOB 4.4 Statement of demands and needs

As Published: 2004

ICOB 4.4 Statement of demands and needs

COB 3.8 Form and content of financial promotions

As Published: 2001

COB 3.8 Form and content of financial promotions

COB 3.3 Application: where?

As Published: 2001

COB 3.3 Application: where?

DISP 3.7 Delegation of the Ombudsman's powers

As Published: 2002

DISP 3.7 Delegation of the Ombudsman's powers

MCOB 13.4 Arrears: provision of information to the customer

As Published: 2004

MCOB 13.4 Arrears: provision of information to the customer

DISP 4.2 The standard terms

As Published: 2002

DISP 4.2 The standard terms

SUP 14.1 Application and purpose

As Published: 2001

SUP 14.1 Application and purpose

COB 4.3 Disclosing information about services, fees and commission - packaged products

As Published: 2004

COB 4.3 Disclosing information about services, fees and commission - packaged products

CRED 10.1 Application and purpose

As Published: 2003

CRED 10.1 Application and purpose

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

DISP 1.6 Cooperation by firms with the Ombudsman

As Published: 2002

DISP 1.6 Cooperation by firms with the Ombudsman

SUP 17.2 Purpose

As Published: 2001

SUP 17.2 Purpose

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

SUP 17.1 Application

As Published: 2001

SUP 17.1 Application

MCOB 8.3 Application of rules in MCOB 4

As Published: 2004

MCOB 8.3 Application of rules in MCOB 4

SUP App 3.3 Background

As Published: 2004

SUP App 3.3 Background

ICOB 8.4 Unsolicited services

As Published: 2004

ICOB 8.4 Unsolicited services

CASS 5.6 Client money distribution

As Published: 2004

CASS 5.6 Client money distribution

ICOB 7.2 Group policies and third party claimants

As Published: 2005

ICOB 7.2 Group policies and third party claimants

ICOB 6.3 Notification of cancellation by the retail customer

As Published: 2005

ICOB 6.3 Notification of cancellation by the retail customer