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COB 2.1 Clear, fair and not misleading communication
As Published: 2001
COB 2.1 Clear, fair and not misleading communication
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MCOB 7.4 Disclosure at the start of the contract
As Published: 2004
MCOB 7.4 Disclosure at the start of the contract
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DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?
As Published: 2002
DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?
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DISP 3.3 Dismissal of complaints without consideration of the merits
As Published: 2004
DISP 3.3 Dismissal of complaints without consideration of the merits
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DISP 1.4 Time limits for dealing with a complaint
As Published: 2003
DISP 1.4 Time limits for dealing with a complaint
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