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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

As Published: 2002

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

PRIN 1.2 Clients and the Principles

As Published: 2004

PRIN 1.2 Clients and the Principles

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

As Published: 2002

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

COB 2.4 Chinese walls

As Published: 2001

COB 2.4 Chinese walls

ICOB 5.3 Provision of information to retail customers

As Published: 2004

ICOB 5.3 Provision of information to retail customers

ICOB 2.2 Communication

As Published: 2004

ICOB 2.2 Communication

ICOB 4.6 Commission disclosure for commercial customers

As Published: 2004

ICOB 4.6 Commission disclosure for commercial customers

ICOB 3.1 Application: general

As Published: 2005

ICOB 3.1 Application: general

MCOB 2.3 Inducements

As Published: 2004

MCOB 2.3 Inducements

ICOB 6.4 Effects of cancellation

As Published: 2004

ICOB 6.4 Effects of cancellation

COB 4.2 Terms of business and client agreements with customers

As Published: 2003

COB 4.2 Terms of business and client agreements with customers

COLL 9.4 Facilities in the United Kingdom

As Published: 2004

COLL 9.4 Facilities in the United Kingdom

CASS 5.3 Statutory trust

As Published: 2004

CASS 5.3 Statutory trust

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

CASS 1.4 Application: particular activities

As Published: 2004

CASS 1.4 Application: particular activities

REC 2.12 Proper markets and disclosure of information (UK RIEs only)

As Published: 2004

REC 2.12 Proper markets and disclosure of information (UK RIEs only)

COLL 9.2 Section 264 recognised schemes

As Published: 2004

COLL 9.2 Section 264 recognised schemes

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

GEN 4.2 Purpose

As Published: 2003

GEN 4.2 Purpose

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts with retail customers

As Published: 2004

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts with retail customers